Keiko JLPT Coach
Support
Get help with your Keiko account, study progress, Apple subscription, purchases, or app features.
Contact support
Email us at support@sblocktechnologies.com.
Include your app version, device model, and a description of what happened. Do not send your password, authentication codes, full payment details, or other sensitive information.
Subscriptions and purchases
Apple processes subscriptions purchased in the iOS app. You can manage or cancel a subscription in your Apple Account subscription settings. To recover an existing Keiko Pro purchase, sign in to the same Keiko and Apple accounts, open Profile, and select Restore Purchases.
Account deletion
In Keiko JLPT Coach, open Profile and use the account deletion option under Compliance. If you cannot access the app or your account, contact support for assistance.